Privacy Policy

C&C Cooperative (“the Cooperative”) is entrusted with the personal information of technical intern trainees, our member companies, and many others through our work, beginning with the supervision of technical intern training. Protecting personal information is an important responsibility for an organization whose work touches people’s lives. We handle personal information in accordance with the following policy.

1. Compliance with laws: We comply with the Act on the Protection of Personal Information, the Act on Proper Technical Intern Training and Protection of Technical Intern Trainees, the Employment Security Act, other relevant laws, and the guidelines of the Personal Information Protection Commission.
2. Proper acquisition and use: We specify the purposes of use as precisely as possible, and acquire and use personal information by proper means within the scope of those purposes.
3. Security: We take necessary and appropriate security measures to prevent leakage, loss, or damage.
4. Supervision of contractors: When we entrust the handling of personal information to others, we select appropriate contractors and supervise them as necessary and appropriate.
5. Respect for individuals’ rights: We respond to requests for disclosure and other inquiries sincerely and without delay.
6. Continuous improvement: We regularly review and improve this policy and our internal rules and systems.

1. Business operator

C&C Cooperative (Representative Director: Yurika Tanaka)
#201, 90-2 Oaza Kurita, Nagano City, Nagano 380-0921, Japan

2. Personal information we hold and how we obtain it

• Technical intern trainees, Specified Skilled Workers, and candidates (including people with Designated Activities status): name, date of birth, nationality, contact details, passport and residence card information, education and work history, employment contract and wage information, health information (including special care-required personal information), and similar
• Contacts at member companies, business partners, and related organizations: name, organization, position, and contact details
• Users of My Page: name, email address, and login records (date and time, country of access, and type of device)
• People who contact us: company name, name, contact details, and the content of the inquiry
• Persons who speak with us during visits, interviews, meetings, and phone calls: what was said (including audio recordings made for our records)
• Our staff and job applicants: information needed for personnel and labor management and for recruitment (we collect Individual Numbers only from staff and from people whose employment has been decided)
• Visitors to this website: usage information such as pages viewed (collected without cookies)

We obtain information by proper means, either directly from the individual or from member companies, overseas sending organizations, relevant government agencies, and others. Except where permitted by law, we obtain special care-required personal information only with the individual’s prior consent.

3. Purposes of use

• Information on technical intern trainees and candidates: carrying out supervision (guidance on preparing technical intern training plans, post-entry training, guidance visits, audits, consultations, support for returning home, and similar); applications, notifications, and reports to the Organization for Technical Intern Training, the Immigration Services Agency of Japan, and other authorities; and carrying out the technical intern training job placement business (mediating the establishment of employment relationships)
• Information on Specified Skilled Workers and people planning to move to Specified Skilled Worker status (including those with Designated Activities status): procedures and handover of support when moving from technical intern training to Specified Skilled Worker status (joint use described in 7)
• Communication with sending organizations overseas (provided with the individual’s consent, as described in 5)
• Information on member companies and others: carrying out supervision and the Cooperative’s other activities, contacting you, performing contracts, and invoicing
• Reporting to and contacting host companies (joint use described in 7, including through My Page)
• Public relations (publishing photos and interviews on this website and elsewhere, with the individual’s consent)
• My Page information: verifying identity, providing the status of acceptance and payments, preventing unauthorized logins, and sending login notifications
• Inquiry information: responding to inquiries, making proposals and quotations, and keeping records of our responses
• Recordings of visits, interviews, meetings, and phone calls: keeping accurate records of what was said and using them in our reports and communications (the recordings and their transcripts are used only within the Cooperative)
• Staff and applicant information: recruitment and selection, employment management, payroll, and social insurance and tax procedures (Individual Numbers are used only for the procedures prescribed by law)
• Browsing information: understanding and improving the use of this website

4. Provision to third parties

When we provide personal data to third parties, we obtain the individual’s prior consent, except in the following cases.

• Where based on laws and regulations (including notifications and reports to the Organization for Technical Intern Training, the Immigration Services Agency of Japan, and other authorities)
• Where necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent
• Other cases permitted under the Act on the Protection of Personal Information

5. Provision to third parties in foreign countries

We receive information on prospective technical intern trainees mainly from overseas sending organizations (in Indonesia, the Philippines, Vietnam, and Myanmar). When we provide personal data to overseas sending organizations or others, we obtain the individual’s consent in advance, after providing information, as required by law, on the name of the country, its system for protecting personal information, and the measures taken by the recipient.

6. Entrustment of handling

We may entrust part of our administrative work to outside parties. We select contractors after confirming that they have systems in place to handle personal information appropriately, and supervise them as necessary and appropriate through contracts and other means.

7. Joint use

We jointly use personal data as follows.

(1) Joint use with a Registered Support Organization

• Parties to joint use: the Cooperative and one Registered Support Organization that supports Specified Skilled Workers in cooperation with the Cooperative. Before joint use begins, we notify each person concerned of its name individually. We also answer inquiries from the persons concerned at the contact point in 10.
• Personal data used jointly: for technical intern trainees, Specified Skilled Workers, and people expected to move to Specified Skilled Worker status (including people with Designated Activities status), name, nationality, date of birth, contact details, status of residence and period of stay, host company, type and progress of procedures, status of employment, joining, moving into housing, temporary return home, and similar, schedules and results of skills tests and evaluation tests, and employment and wage information; for contacts at host companies, name, position, and contact details; and My Page registration information and login records
• Purposes of use: handing over procedures and support for people moving from technical intern training to Specified Skilled Worker status; reporting to and communicating with host companies (including through My Page)
• Party responsible for management: C&C Cooperative (address and representative as stated in 1)

(2) Joint use with host companies

• Parties to joint use: the Cooperative, one Registered Support Organization that supports Specified Skilled Workers in cooperation with the Cooperative, and the host company that employs the individual (implementing organization or affiliated organization for Specified Skilled Workers). Each host company is limited to information on individuals working at that company.
• Personal data used jointly: the individual’s name, residence status and period of stay, the type and progress of procedures, situations such as employment, joining the company, moving into a dormitory, and temporary return home, and schedules and results of skills tests and evaluation tests
• Purposes of use: reporting to and communicating with host companies (including through My Page). Information on individuals who do not wish to be shown on My Page is not shown.
• Party responsible for management: C&C Cooperative (address and representative as stated in 1)

8. Security measures we take

• Rules: We have established the Rules on the Proper Management of Personal Information and operating rules for handling data, which set out how information is handled at each stage of acquisition, use, storage, and deletion.
• Organizational measures: We have appointed a person responsible for the handling of personal information (the supervision manager) and defined the staff who handle personal information.
• Human measures: We regularly train our staff on the handling of personal information and keep attendance records.
• Technical measures: My Page can be accessed only through a link or a verification code (each valid for 15 minutes) sent to the registered email address, and what can be viewed is separated by company. Payment information is limited to each company’s accounting contact.
• Understanding of external environments: We use cloud services provided by overseas businesses (in the United States and Australia). The servers that store data are in the United States and Japan; in addition, some services place data centers in several countries and do not let users choose where data is stored, so the country cannot be identified (the candidates are the countries each provider publishes as data center locations). Some services provided by domestic businesses may also have their group companies handle data from South Korea, Vietnam, Taiwan, and Thailand. We take security control measures based on an understanding of the personal information protection systems of these countries, using sources such as the surveys of foreign systems published by the Personal Information Protection Commission.

9. Requests for disclosure of retained personal data

We accept requests for notification of the purposes of use, disclosure (including records of provision to third parties), correction, addition, or deletion, suspension of use or erasure, and suspension of provision to third parties at the contact point below. After confirming the identity of the individual (or, for an agent, the agent’s authority), we will respond without delay by the method requested (such as provision of electronic records or delivery of documents). Requests by post are accepted at the address in 1. There is no fee.

10. Contact point for inquiries and complaints

C&C Cooperative, Personal Information Inquiries
Tel. 050-1724-2032. Inquiries are also accepted through the contact form.

11. About My Page

• My Page is for the people in charge at our member companies. Instead of a password, you log in with a link or a 6-digit verification code sent to your registered email address.
• To keep you logged in, we use only the cookies necessary for login. We do not use them for advertising or for analyzing usage.
• When you add My Page to your home screen and use it as an app, its contents are not stored on your device; they are loaded each time you open it.
• To prevent unauthorized logins, we record the date and time of login, email address, country of access, and type of device, and send a notification to the registered email address each time you log in.
• Documents submitted through My Page are stored separately for each company for the Cooperative’s operations.

12. External services used on this website

• Delivery: This website is delivered using services of Cloudflare, Inc. (United States).
• Fonts: We use Google Fonts. When pages are displayed, information about the device you are using is sent to Google LLC (United States).
• Analytics: We use Cloudflare Web Analytics. It does not use cookies and does not collect information that identifies individuals.
• Contact form: The content you submit is recorded in a service provided by Google LLC (United States).

13. Revisions

We review this policy and our handling of personal information in response to changes in laws and in our business. When we revise them, we will announce it on this page.

Established October 9, 2026
C&C Cooperative